Uses the nursing process to provide ongoing care (assess, plan, intervention, and evaluation). Recognizes and responds to changes in a patient's status and need for care. Determines priorities of patient care based on essential patient needs. Provides triage and consultation to patient, family, and/or significant others according to protocol and organization guidelines. C

Manages front desk responsibilities, including greet, check in, register walk in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service.

Uses the nursing process to provide ongoing care (assess, plan, intervention, and evaluation). Recognizes and responds to changes in a patient's status and need for care. Determines priorities of patient care based on essential patient needs. Provides triage and consultation to patient, family, and/or significant others according to protocol and organization guidelines. C

Supports the Civil Rights team by coordinating the receipt, investigation, and resolution of discrimination in service delivery cases and oversees the data collection and management for the Civil Rights team. MAJOR RESPONSIBILITIES Coordinates the receipt, investigation, and resolution of low moderate acuity discrimination in service delivery cases. Collects and manages t

Utilizes performance improvement techniques and quality/quantity standards to analyze processes in order to streamline workflow design operations, improve quality and service and revenue cycle performance. Participates in multidisciplinary teams for process improvement. Maintains effective communication with patients, families, department and medical staff and acts as a l

Assembles patient and mobile meal trays/meals in accordance with approved diet guidelines and portions while adhering to productivity standards. Loads and transports food carts. Delivers patient meal trays to patient rooms in accordance with established procedures. May provide initial service to visitors in the cafeteria by serving food and maintaining the cleanliness of

Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions and evaluate the effectiveness of the plan of care. Includes the patient and family in planning and implementing care and develops and maintains a therapeutic relationship throughout the healthcare continuum. Anticipates and recognizes significant changes in the pa

Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells. Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Assists in cleaning emergency spills as requested. Dusts and damp mops floors in patient and exam rooms, corridors,

Prepares and rooms the patient for exam by obtaining vital signs and documenting/updating pertinent health information (i.e. chief complaint, allergies, medications). Performs laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines. Assists the physician

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa

Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications). Monitors and completes Clinical Integration/ Quality Improvement measures with notification to clinician for opportunities within their scope. Performs laboratory procedures (i.e., strep te

Successfully manage the first and last impressions of the facility Proactively approach, greet and acknowledge all in a friendly, professional manner and provide quick, responsive guest service Answer telephone and make calls to department, units and outside organizations as requested Successfully utilize the Epic system for appointment and patient look up, input of trans

Oversees and ensures efficient clinic operations, ensuring a high level of productivity and providing operational and technical direction. Continually monitors the functioning of the clinic(s), resolves problems, and revises operations as needed. Analyzes department data to evaluate strengths and weaknesses providing recommendations and feedback to physicians, staff and l

Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions and evaluate the effectiveness of the plan of care. Includes the patient and family in planning and implementing care and develops and maintains a therapeutic relationship throughout the healthcare continuum. Anticipates and recognizes significant changes in the pa

Provides ongoing nursing care (assess, plan, intervention, evaluation) according to the age specific and developmental needs of the patient. Assesses patient, family and/or significant others educational needs and provides teaching/counseling. Anticipates and recognizes changes in a patient's status and need for care. Determines priorities of patient care based on essenti